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The eBay Auction Newsletter

 

The newsletter for buyers and bidders on eBay

 

November 12, 2004 - Issue 5711

 

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This latest issue is now also available online at

 

http://www.workwinners.com/newsletter/041112.htm

 

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In This Issue

 

1. Welcome from Brian McGregor

 

2. News and Views

 

3. Learning From Research

 

4. Where Germany Leads....

 

5. And now, my own new baby...

 

6. Someone's auctioning what? Unusual items currently available

 

7. Finally

 

8. My Products Catalogue

 

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Inspirational quote of the day

 

"Make your life a mission - not an intermission."

Arnold H. Glasgow

 

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1. Welcome from Brian McGregor

------------------------------

 

Hi and welcome to the latest edition of my Newsletter.

 

Wow. Another milestone reached. Does it get any better than this?

 

Oh, I'm sorry. There am I blathering on - and you don't know what

I'm talking about, do you?

 

I've just become a grandad for the second time! Last Saturday the

6th. To Holly. 8 pounds and 7 beautiful ounces.

 

What an amazing baby! Would you believe it? She entered this

world clutching a little teddy bear. The teddy wore a bib which

had written on it, "To the best brother in the world". Well,

that's what his mum told him, and that's good enough for 3 year

old Daniel!

 

They live locally. I'm fortunate that I can see Holly and Daniel

whenever I want. Boy, am I looking forward to Christmas?

 

Plus, we Geordies gave John Prescott a bloody nose. A Regional

Assembly indeed! More like another gravy train for the pro

politicians. Well, not at our expense, thank you very much!

 

Isn't life grand?

 

It's great running my internet business at the moment. And

hopefully you'll find some information in this Newsletter which

is helpful in your own eBay activities.

 

Speak to you soon.

Brian

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P.S. You receive the eBay Auction Newsletter because you have

bought from me or enquired about my auction items on eBay or QXL.

 

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2. News and Views

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a) Readers feedback

 

I recently received a timely reminder from a reader about a scam

 

"Brian

 

Thought I better pass on a security warning, My wife has just

received an e-mail giving a website link to what appears to be

paypal website and then asks for information about her credit

card and bank account. Fortunately I noticed there was another

web address came up in the address bar first and the spoof site

had no padlock in the status bar. Please warn everyone via your

news letter. I have contacted paypal and sent the link to them."

 

So it still goes on. Scammers phishing millions of us every day

for our financial details. I've got so used to deleting

everything that looks like a scam, that I'd almost forgotten how

persistent these scammers are.

 

If you want to remind yourself of what to look out for and what

to do regarding spoof emails, take a look at the article in this

recent newsletter:

http://www.workwinners.com/newsletter/040811.htm

 

b)Timely!!

 

You will know that bid activity can be frantic in the final

minutes of an auction.

 

But when the clocks went back recently, eBay managed to upset

buyers and sellers alike.

 

eBay said it would end auctions that started before the time

change one hour earlier after the time change. In doing so, eBay

wanted to make sure to eliminate the extra hour given when they

set their clocks back.

 

But bidders complained that auctions ended an hour earlier than

planned. As a result, many bidders found the auctions for the

items they were after closed too early.

 

And one seller who was auctioning his washing machine was

seriously out of pocket when the auction ended too early. His

Whirlpool sold for £1.50!

 

eBay technicians said they were working on the problem.

Presumably for spring, 2005!

 

c) Drop-off Points - Update

 

Research in the UK has confirmed that, as in the US, many people

see the eBay selling process as too difficult and time consuming.

 

A new company, Trading Nation, is opening a drop-off point in

London from which it will sell items on eBay on behalf of others.

 

Trading Nation is based on the idea that while the use of eBay is

growing dramatically, the vast majority of people buy but do not

sell. This is despite UK households having, it is estimated, up

to £3.2bn unused worth of goods sitting in attics, basements, or

spare rooms, which could be profitably sold.

 

Over in the USA, iSold It is the leading eBay drop-off chain,

with stores in 27 states. iSold It has just signed the franchise

for its 300th eBay drop-off store.  The company is on target to

meet its goal of 500 franchise stores under contract and 100

stores open by the end of March, 2005.

 

Looks like an idea who's time had come.

 

d) Psst. Looking for a bargain?

 

A former RAF Vulcan bomber was put up for auction recently.

 

Although eBay had to deal with some hoax bids to the tune of £7

million, the auction eventually concluded. The plane went for

£15,000 to a Manchester publican.

 

Now his customers really can get "high as a kite" in the new

lounge extension!

 

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3. Learning from Research

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Some highly useful research has just been published. The

information comes from Sellathon, the company who produce the new

auction tracking and analysis software called ViewTracker.

 

They used ViewTracker on 100,000 eBay auctions to come up with

the findings. So it's a pretty good sample.

 

I believe some of the results raise important questions if you're

a serious seller on eBay.

 

Here are a few of the key findings from their analysis of these

100,000 auctions:

 

a) Hardly any eBayers search auction descriptions.

 

It was found that around 92% of eBay searches were conducted on

titles only. Indeed, overwhelmingly, searches were for titles

only in all categories. Only a small number select a category

first to browse through.

 

This research confirms how fundamental the title is to your

auction success. Regular readers will know I bang on about how

critical your auction title is. Indeed, effective auction title

creation was comprehensively covered in last the last newsletter

http://www.workwinners.com/newsletter/041025.htm

 

What the research also indicated was that plurals were important

too. About 25% of searchers used the plural version of words. So,

of the people searching for "walnut cabinet", around one quarter

of them will search on "walnut cabinets". If you put cabinet in

your auction title, around 25% of searchers won't find your

auction. (Incidentally, I notice that eBay are working on

extending their search software to enable it to bring back

selected plurals on singular searches, and vice versa. But they

haven't announced yet when this will be live.)

 

Also, the research showed that people NEVER search on

superlatives. These are words such as beautiful, stunning or

amazing.

 

b) eBayers tend to search all of eBay, not by category.  

 

The majority of eBay users who search for items do so from eBay's

home page or eBay's main Search page. This means they are

including items from any category. While some people DO search

within a specific category, it's far more common for them to

search the entire eBay site.

 

This raises the question as to the value of placing your auction

in more than one category. You need to decide how likely it is

that your buyers will search for your item by a standard search,

compared to selecting a category to browse and then search on.

 

c) Searchers rarely view more than 2 pages of results.

 

The research found that viewers rarely go beyond page one or two

in the auction listings. Some people will browse a category

listing all the way to the end. But the vast majority either find

what they're looking for on the first 2 pages, or they move on to

something else.

 

This means that it would be helpful if you thought of eBay as a

search engine. Like all search engines, you need to optimise your

items so they stand the best chance of appearing on the first two

pages.

 

Once a viewer gets a results page of auction listings, it is

presented by default in the sequence of time remaining. But they

can also sort it in a variety of ways. These include newly

listed, lowest price, highest price etc. Price and date sorting

by viewers is extremely common. On pricing, 4 times as many

people sort high price to low, than low price to high.

 

d) Minimum bid auctions are better than Reserve auctions.

 

The sample showed that Reserve auctions are unpopular. It seems

it is almost always better to have a high minimum bid, than have

a low minimum bid with a secret Reserve Price.

 

eBay knows this, and actively try to discourage sellers from

using Reserve Prices. In eBay Australia, they've gone one step

further. They have just removed the Reserve Pricing feature

altogether.

 

So, not only would it seem prudent to avoid using Reserve Prices

on your auctions, they may be for the chop at some point anyway!

 

e) Auctions with bids get 1,000% more clicks.

 

The research confirms that there really is a "snowball effect"

when it comes to bids. The more bids an item has, the more likely

is the viewer to click through to the auction. And the more

people that click through to the auction, the more bids it

attracts.

 

The best known way to encourage bidders is to run auctions which

have very low a starting price. So, if you can take the risk, it

could well be worth testing out the theory.

 

f) Negative feedback has a substantial impact on bids.

 

The research showed that sellers' positive feedback record was

far less important to buyers than their negative feedback record.

 

The researchers took similar items and correlated the final price

with the seller's feedback. For every 1% increase in positive

feedback, the final price of the item went up by 0.03%. Let's

assume seller A has 50 positive feedbacks, and seller B has 5,000

positive feedbacks. The final price seller B would realise is

just 3% more than seller A. In money terms, an item of

approximately £100 value would only realise £3 more for seller B

than seller A. This is despite the fact that seller B's positive

feedback record is 100 times greater than that of seller A. This

is probably due to the fact that people expect eBayers to

generally have positive feedback ratings. So the impact of having

a huge positive feedback rating is minimal. (This is another

reason to have more than one eBay User ID, which I have always

advocated)

 

Let's turn now to the evidence in relation to negative feedback.

For every 1% increase in negative feedback, the final price of

the item was seen to go down by 0.11%.

 

If we take our previous sellers, let's say seller A has one

negative feedback, and seller B has 100 negative feedbacks.

Seller 2 will experience an 11% decrease in the final price of

each item. In money terms, an item of approximately £100 in value

will only realise £89 for seller B. Plus, this negative feedback

effect will reduce every final price on every auction which

seller B runs.

 

What we take away from this part of the research is that it pays

to work extremely hard to avoid negative feedback!

 

I hope this has proved useful. Remember it's all based on data

collected from 100,000 eBay auctions analysed by ViewTracker. It may or may not

reflect your auction business.

 

The acid test is to apply ViewTracker to your own auctions. You

can try ViewTracker without charge today. Once you register, all

you have to do is to add the single line of coding they give you

to the bottom of each auction.

 

If you're interested in trying ViewTracker for yourself, please

go here:

http://www.workwinners.com/nlr1101.htm

 

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4. Where Germany Leads....

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I'm writing this on Remembrance Day. I only mention that because

it may just be that Germany could be responsible for turning part

of the eBay market place in Europe upside down!

 

What has happened is that on 3rd November, 2004, the Federal

Supreme Court in Germany has ruled that eBay customers can

withdraw from an auction, without giving a reason, if they buy

products from dealers rather than private individuals. The ruling

allows eBay buyers 14 days to withdraw from a sale.

 

What they are saying is that goods sold on eBay are not sold by

means of a true auction where the final purchaser is determined

by the gavel of an auctioneer, but rather by offer and

acceptance, just like a typical agreement for the sale of goods.

 

To date dealers who sell their wares via eBay had claimed that

dissatisfied eBay customers normally had no right to return the

items acquired, because these had been bought at auction.

 

In the case concerned, a customer bought a diamond bracelet on

eBay offered by a jeweller. He  refused to pay because the item

had not met his expectations. He insisted on his right to revoke

the contract. The dealer sued for payment of the purchase price,

but has been unsuccessful with his action in a succession of

courts. And now the German Supreme Court has effectively ripped

up eBay's members agreement if the seller is a dealer or trader.

 

EBay say the ruling probably won't result in much change.

 

"We don't see this as necessarily having a huge impact," eBay

spokesman Chris Donlay said. He said, "The law already applied to

professional sellers with "buy it now" transactions, or sales

where buyers can purchase an item at a fixed price without having

to go through an auction. Also, some German sellers have return

policies."

 

Sounds fair enough, but the decision sets a precedent on consumer

protection in auctions in Germany. And the question could also

have relevance in other European countries. The law is based on a

European Union directive and could land in front of the European

Court of Justice if member states differ on the issue.

 

I say, watch this space!

 

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5. And now, my own new baby...

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As well as having a brand new grand daughter, it's a red letter

day for me at work too. I've just launched a new website.

 

You might recall I introduced a company to you recently.

 

This is the one that gives you up to 5 times more speed from your

existing dial-up connection, without having to change modem or

ISP.

 

Well, I've been so impressed with them that I've now joined

forces with the company to promote their product.

 

This is where my new website comes in. Take a look, and see what

you think....

 

http://www.internet-dialup.com

 

Incidentally, if you're looking to create a website from which to

make money, or if your present website isn't doing as well as it

should, you might be interested in a brand new tool called

"Easy Site Magic".

 

In my opinion it's definitely worth taking a look, even if you

just come away with the complimentary report they offer. The

report is excellent, and contains some ideas that are new to me.

Here's the link:

 

http://www.workwinners.com/nlr1106.htm

 

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6. Someone's auctioning what? Unusual items currently available

---------------------------------------------------------------

 

Nothing surprises me when it comes to internet auctions. Amuse

yourself with some of these beauties ...

 

Thanks to Ruth, who brought this site to my attention.

http://www.whattheheck.com/ebay/

 

Quite a good idea. Shame about the spelling.

http://www.workwinners.com/nlr1102.htm

 

Well you have to admire the enterprise! (If you hadn't heard,

their factory has been on fire)

http://www.workwinners.com/nlr1103.htm

 

Turn up your speakers, but please don't be alarmed when you get

to this auction page. Just close the page and it disappears!

http://www.workwinners.com/nlr1104.htm

 

He just wouldn't listen. I told him not to lose his head!

http://www.workwinners.com/nlr1105.htm

 

Disclaimer - I have no association with any of the sellers of the

above items.

 

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7. Finally

----------

 

If you are changing email addresses soon please put a note on

your calendar to send a blank email to:

 

newsletter@workwinners.com

 

after you get your new email address.

 

I don't want to lose touch with you!

 

If a friend sent you this newsletter, you need to send a blank

email to:

 

newsletter@workwinners.com

 

That way you can get your own copy next time!

 

Increasingly, email filters are preventing genuine email

communications such as this newsletter from reaching subscribers.

 

If you use any method of checking on your email, and you wish to

continue receiving the newsletter you may need to include my

email address in your safe list, whitelist or address book.

 

Thank you for continuing to take my newsletter - I hope it gives

you as much enjoyment to read, as it does me to write.

 

Regards

Brian McGregor

Editor - "UK eBay Auction Newsletter"

 

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8. My Products Catalogue

------------------------

 

Check out my portfolio of products and services:

 

"The eBay Formula"

How to sell successfully on UK eBay - time, after time, after

time. Special Price offer to newsletter readers.

http://www.workwinners.com/rd01.htm

 

 

"UK Dropshipping Sources"

Twenty six genuine UK dropship companies.

http://www.workwinners.com/rd02.htm

 

 

"Sourcing DVDs, CDs and Videos at Trade Prices"

Where and how to buy DVDs, CDs and Videos at trade prices, and

how to sell for profit.

http://www.workwinners.com/rd03.htm

 

 

"Sourcing and Selling Electrical Products for Big Profits"

Where and how to buy Widescreen TVs, DVD players and VCR players

at trade prices, and how to sell for profit.

http://www.workwinners.com/rd04.htm

 

 

"Sourcing Maternity Clothing and Baby Needs at Trade Prices"

Where and how to buy at trade prices.

http://www.workwinners.com/rd05.htm

 

 

"Sourcing and Selling Jewellery for Big Profits"

Where and how to buy jewellery at trade prices, and how to sell

for profit.

http://www.workwinners.com/rd06.htm

 

 

"Sourcing Mobile Phone Accessories at Trade Prices"

Where and how to buy mobile phone accessories at trade prices,

and how to sell for profit.

http://www.workwinners.com/rd07.htm

 

 

"The Streetwise Buyer's Guide to Radar Detectors"

Don't buy a Radar Detector system until you read this.

http://www.workwinners.com/rd08.htm

 

 

Oil Painting Marketing Business

Become my partner in this pleasant money-making venture.

http://www.workwinners.com/rd09.htm

 

 

Your Own ebook and Software Sales Business

Valuable ebooks and software which you can use and resell on

eBay, and through the website pages provided.

http://www.workwinners.com/rd11.htm

 

 

Broadband speed without changing your existing modem and ISP!

Up to 256k speed instantly with this incredible software for less than 1p per day.

http://www.workwinners.com/nlr1002.htm

 

 

Your own business recycling second hand mobile phones.

Make money today with this brand new business opportunity.

http://www.workwinners.com/nlr1004.htm

 

 

Finally, a book well worth reading. In 'The eBay Book', long time

eBay user David Belbin, explains how eBay.co.uk works and how to

get the most out of it, whether you are a buyer or seller.

Step-by-step, he takes you through the key features of the site,

advises on bidding and selling tactics, explains how to minimise

the fees you pay and why feedback is so important. He explores

the best ways to pay for goods, and what to do if your

transactions go wrong. This hugely readable book also contains a

wealth of case studies covering a wide variety of eBay users.

It's available at Amazon here:

http://www.workwinners.com/nlr809.htm

 

 

See all of my products and opportunities here:

http://www.workwinners.com

 

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"UK eBay Auction Newsletter" is published approximately two

weekly.

 

In each issue you'll get ideas on how to make the most of buying

and selling on eBay sites from a UK perspective.

 

If you would like to unsubscribe please use the link at the

bottom of this email.

 

Finally, be assured that your email address will never be shared

or sold - ever!

 

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Copyright Information

 

Copyright © 2006 Brian McGregor. All rights reserved.

 

No part of this newsletter may be copied or published without

prior permission, but do please forward it to your friends and

colleagues as long as you keep it in its entirety. Brian

McGregor, as publisher, disclaims any liability for the use of

any information contained herein. We further claim no

responsibility for the legality or accuracy of any advertisements

or articles. It is the reader's responsibility to practice due

diligence in any product or service acquired based on information

contained in this newsletter.

 

If you do not want to receive this newsletter, the only one

dedicated to eBay UK bidders and sellers, please send a blank

email to unsubscribe@workwinners.com

 

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